| Jurisdiction | Contact details |
| Queensland | 13 25 23 |
| Submitters will be advised what to do with samples through this service. |
| Western Australia | 08 9368 3080 |
| Photos of samples can also be submitted through MyPestGuide app or website | |
| Sending specimens for identification |
| South Australia | 1800 084 881 |
| PIRSA Diagnostics |
| New South Wales | 1800 680 244 |
| biosecurity@dpi.nsw.gov.au | |
| Collecting and submitting plant or insect samples |
| Northern Territory | (08) 8999 2118 |
| Plant diseases and pests |
| Victoria | (03) 9032 7515 |
| Diagnostic services |
| Tasmania | (03) 6165 3777 |
| email: PlantDiagnosticServices@nre.tas.gov.au | |
| Plant Diagnostic Services |
| Australian Capital Territory | 13 22 81 |
| email: ACTbiosecurity@act.gov.au |
If you have any questions, please contact nspcoordinator@phau.com.au.
Author(s):
Published: 8 December, 2025
Date added: 1 April, 2025
Any unusual plant pest, disease or weed should be reported.
Reporting hotlines operate in both Australia and New Zealand (numbers shown below).
Australian Exotic Plant Pest Hotline
New Zealand Pest and Disease Hotline
Pests can also be reported using apps, such as MyPestGuide® for Australia, that allow you to submit a photo of the pest or symptoms.
Every report is taken seriously and handled confidentially. Management of calls varies in different areas, but to the same end.
The PSNAP program is currently being transitioned to the Australian Government Department of Agriculture, Fisheries and Forestry (DAFF).
During this time, content will not be updated and membership requests may take longer to process.
Thank you for your patience and support while we complete this transition.
For enquiries relating to PSNAP, please contact DAFF at surveillance.capability@aff.gov.au
